NBA 2K19 is a big download so it could take quite a bit of time to download during peak hours. Once the scan starts, make sure you turn your head slowly while looking forward. 2K Games recommends holding the phone about 18″ from your face. If you hold it too high or too low you’ll wind up with a less than ideal scan. You’ll also want to make sure you hold the phone at eye level. Shadows have a tendency to mess the scan up. When you go to scan your face, make sure you’re in good lighting without any shadows. If you’re having trouble scanning your face in, here are a few things to keep in mind. Once you’ve got that downloaded you need to make sure your MyPLAYER account is connected to both NBA 2K19 and MyNBA2K19. And like the previous games, people are having all sorts of problems getting their face scanned in.įirst and foremost you need the MyNBA2K19app downloaded onto your iPhone, iPad, or Android device in order to scan your face. Like previous entries in the series, NBA 2K19 lets you scan your face into the game so that you can truly play as yourself. This guide will take you through the most common NBA 2K19 problems and guide you through some potential fixes for these issues. In the meantime, we want to help you fix whatever’s plaguing your copy of NBA 2K19. We expect the developer to roll out a steady stream of NBA 2K19 updates as the weeks go on.

Some problems will likely require a fix from 2K Games and Visual Concepts. While some of these problems are easily fixed, others are far more tricky. Some of these issues are minor, but others are extremely frustrating and have the potential to ruin your experience. Frustrating NBA 2K19 problems are plaguing many Xbox One, PlayStation 4, Windows PC, and Nintendo Switch owners as we push away from the game’s release date.Īs expected, there are a number of bugs and performance issues impacting the latest 2K game.

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